About us

Colis Privé, the delivery (p)reference

Created in 2012, Colis Privé has become France’s leading private postal operator. As a B2C specialist in parcel delivery to customers’ homes and to pickup points, the company offers a complete portfolio of delivery solutions tailored to the needs of e-commerce, with delivery times of 24 to 48 hours.

Colis Privé has also been offering its services in Belgium and Luxembourg
since 2021, using a sorting hub in Willebroek near Antwerp. Since 2022, Colis Privé has been
controlled by CEVA Logistics, the logistics subsidiary of the CMA CGM Group.

"They are the DNA of Colis Privé":
Putting people first

Since its creation in 2012, Colis Privé has been consistently committed to putting people at the centre of its priorities. The women and men of the company are its greatest asset. It owes its strength and success to the involvement, commitment and versatility of its employees –

all driven by the same objective of satisfying customers by ensuring the superior standard of quality that is our defining characteristic.

"Colis Privé is France’s leading challenger in the parcel delivery sector. We’re present at every key stage, from the first to the last mile. Our ambition is to grow the business while maintaining a high standard of service quality and an impeccable customer experience."

Bernard de Guillebon, General Manager, Colis Privé

Colis Privé in figures

5
hubs

25
sorting offices

5,000*
Colis Privé Stores
(*In France)

76 million
parcels distributed

3650
delivery people

20%
low-carbon deliveries

Discover the Colis Privé group

Colis Privé France

Fast, efficient deliveries throughout France, ensuring first-class logistics.

Colis Privé Belgium-Luxembourg

Reliable distribution across borders, offering a hassle-free delivery experience.

Colis Privé Store

An essential platform for simplified shipping, ensuring a seamless online purchasing experience.

Our CSR commitments

For the past two years, Colis Privé has exceeded legal requirements by committing to concrete reduction targets through voluntary national and international programmes.

The Colis Privé network:
In France, Belgium and Luxembourg

Colis Privé France now delivers more than 76 million parcels per year thanks to our 3650 subcontracted delivery people.

The logistics are based around four national platforms (hubs) in Lille, Orléans, Lyon and Ile-de-France, and 110 regional and local offices throughout France, ensuring fast, well-organised delivery solutions.

We are drawing on this background and expertise in Belgium too, so as to always look for the best way to offer you the optimal delivery solution. Parcels leave our hub in Willebroek every day to be distributed throughout the country. Our network already extends to the most remote corners of Belgium and Luxembourg.

What we have to offer:
Solutions that suit our customers

Colis Privé has created tailor-made services to meet the needs of its customers by focusing on three key areas: short delivery times, competitive rates and optimal quality of service

Shipping: Your parcel’s journey

Colis Privé delivers an average of almost 200,000 parcels a day. From the moment your e-tailer prepares your parcel to the moment it reaches your home, find out how your parcel gets to you

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Our service quality

Colis Privé’s top priority is to attain the highest standard of quality. To achieve this, we have set ourselves ambitious targets in terms of delivery times and customer satisfaction.