Cookie Policy
1. Definitions
1. Cookies are pieces of information deposited on an Internet user’s device by the server of the website visited. They are used by a website to send information to the Internet user’s browser and allow this browser to send information back to the originating website (for example, a session identifier or the choice of a language).
2. Only the issuer of a cookie can read or modify the information it contains.
3. There are different types of cookies:
- Session cookies that disappear as soon as you leave the website;
- Permanent cookies that remain on your device until they expire or until you delete them using your browser’s features.
4. You are informed that, during your visits to the Colis Privé website, cookies may be placed on your device.
2. What cookies do we use and for what purpose?
5. The following cookies are used on the website:
- Strictly necessary cookies: These cookies ensure the proper functioning of the Website. They become active when you register or log in to a Service. This category of cookies does not store any personal data. They also improve the functionality and customisation of the Website. These cookies are mandatory. They are placed by Colis Privé. They are stored for 13 months after they are put on the device.
| HOST | COOKIE NAME | DESCRIPTION | RETENTION PERIOD |
|---|---|---|---|
| colisprive.be | Tarteaucitron | This cookie name is associated with tarteaucitron.js, used to manage user consent for cookies and tracking technologies necessary for the proper functioning of the website. | 12 months |
| colisprive.be | WP-wpml_current_language | This cookie is used to store the user’s current language on the site. It is generally associated with the WordPress WPML plugin, used to manage multilingual websites. | Session |
| colisprive.be | __r | This cookie is used by OVH to ensure random allocation in shared server environments and when transferring to another server to maintain navigation continuity. | Session |
| HOST | COOKIE NAME | DESCRIPTION | RETENTION PERIOD |
|---|---|---|---|
| colisprive.com | ASP.NET_SessionId | This cookie is used to maintain and preserve the coherence of the user’s journey throughout the session. | Session |
| colisprive.com | McpSLANG | This cookie is used to store the selected language for the parcel tracking module. | Session |
- Performance or analytics cookies: These cookies allow statistical studies to be carried out about the Website’s traffic in order to measure and improve its performance. These cookies allow Colis Privé to know how the website is used by Internet users and to better meet their expectations. They are deposited by Google. They are stored for a period of up to 12 months after they are put on the device.
| HOST | COOKIE NAME | DESCRIPTION | RETENTION PERIOD |
|---|---|---|---|
| colisprive.be | _ga, _ga_FZ7Y8FWYFQ | This cookie name is associated with Google Universal Analytics, which represents a major update to Google’s most commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in every page request on a website and is used to calculate visitor, session, and campaign data for site analytics reports. To find out more about how Google uses data, please follow this link: Google’s Privacy & Terms site | 12 months |
3. Consent
When you first visit the Website, you will be asked to accept or refuse the use of certain cookies.
If you do not wish for cookies to be installed or read on your device, an opt-out cookie will be placed on your device so that Colis Privé Belgique can record the fact that you have objected to the use of cookies. If you delete this opt-out cookie, it will no longer be possible to identify you as having refused the use of cookies.
Similarly, when you accept the use of cookies, a consent cookie is installed.
Consent or opt-out cookies must remain on your device. You can change your preferences at any time as described in the following section entitled ‘Managing cookies’.
4. Managing cookies
A module allows you to choose which cookies you wish to accept or reject on the Website.
At any time, by clicking on the lime icon that appears at the bottom right of your browser window, you can access the module and change your preferences.
To find out more about how we process your personal data, please see our privacy policy.
Last updated on 30 June 2026