Our news

If your parcel does not require a signature there are several possibilities:   Your parcel fits in the letterbox: our delivery people can put your

This is because the delivery driver needs more information to access your address. It may be: that there is an error in your address details

The delivery driver tried to deliver your parcel but was unable to get to your address: your address seems to be incomplete or incorrect works

Were you unavailable when we tried to deliver your parcel and did you receive a delivery notice in your letterbox or a first delivery notification

Colis Privé offers several delivery possibilities: Delivery directly to your letterbox Personal delivery Delivery to a neighbour or a caretaker Delivery to a secure place

Your e-tailer has given you a delivery date and this has passed. You can use the parcel tracking tool to find out what stage the