Depending on the options and choices madeby you or your e-tailer, Colis Privé will keep you informed about the delivery status of your parcel by email or text message. You have provided your email address and your phone number, but you have not received any notifications?
- The contact details provided by your e-tailer are incomplete or incorrect. You can consult the parcel tracking tool on www.colisprive.be.
- Your e-tailer may have opted to notify you themselves of the progress of your delivery. Contact them to ask for more details.
- Our notifications may have ended up in your junk folder. Check your mailbox and if need be, approve Colis Privé as a contact in order to receive future notifications.