The delivery driver tried to deliver your parcel but was unable to get to your address:
- your address seems to be incomplete or incorrect
- works or activities (events, street parties, fairs, markets, demonstrations, etc.) prevented the delivery driver from reaching your home
- unforeseen circumstances prevented the delivery of your parcel (bad weather, force majeure, accident).
In these cases, you will not receive a delivery notice in your letterbox. You will, however, receive a notification by email or by text offering you the option of rescheduling your delivery at home or at a pickup point, depending on the options offered by your e-tailer.