3.2. How do you choose a pickup point?

  • Your e-tailer has not agreed a second delivery attempt with us. Your parcel will automatically be left at the nearest pickup point.

 

  • Your e-tailer offers you a second delivery attempt:
    • Once you have received a delivery notice, you can choose one of the available pickup points in our network. To do this, go to the Colis Privé website, select the ‘Reschedule my delivery’ button and choose the available pickup point that suits you best. You will also find all the information about the pickup points (address, opening hours, location, etc.).
    • If the pickup point you have chosen is closed, your parcel will be delivered to the nearest pickup point.