The packaging of my parcel is damaged but the contents are not:
The packaging of your parcel may be damaged due to a number of unexpected factors during transport. We apologise for any inconvenience.
The packaging of my parcel is damaged, and so are the contents:
The packaging of your parcel may be damaged due to a number of unexpected factors during transport. Please file a complaint on our website www.colisprive.be using the “File a complaint” button. You will receive a reply within four working days.
The packaging of my parcel is not damaged but the contents are:
If the contents of your parcel are damaged, please contact your e-tailer to agree on the best way to proceed with your file.
