Our parcel shipping solutions for e-tailers

Discover our 24- or 48-hour delivery services which can be adapted
to your customers’ needs

Colis Privé is a major player in last-mile delivery and a reference in parcel delivery. It offers a complete service from parcel collection through to delivery to your customers.

24-hour/48-hour home delivery

Home delivery

Letterbox
or personal delivery

48-hour collection points

At a retailer

+1,400 in Belgium
+5,000 in France

In Lockers*

+1,500 lockers
open 24/7

At a nearby pickup point

+500 individual
pickup points

Parcel return

Parcel return*

Parcel drop-off at a collection point

*In France only

Contact us to become a Colis Privé customer

    * Required field

    The information collected is processed by Colis Privé to respond to your question and/or partnership request. You have the right to access, query, rectify and erase your personal data, restrict the processing and the right to data portability. You also have the right to define directives regarding the retention, erasure and communication of your personal data after your death. These rights can be exercised by emailing: donnees-personnelles@colisprive.com. You have the right to file a complaint with the Commission Nationale de l'Informatique et des Libertés located at 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07. For more information, consult: management of your data and rights 

    Customised tools

    Colis Privé can provide you with customised integration options to suit your structure and your needs.

    3 integration solutions adapted to your needs:

    MCP “My Colis Privé”

    An efficient and collaborative real-time tool

    Web service

    Interface with the Colis Privé Web
    information system

    EDI

    Customised EDI development with supporting specifications

    Solutions for e-commerce professionals

    Colis Privé partners with the largest e-commerce platforms to offer our delivery services to your customers.

    Coming soon

    How can these solutions be integrated?

    From our first meeting, Colis Privé will propose the solution best suited to your needs.
    A dedicated contact person will help you set up your integration solutions.

    Colis Privé in figures

    25 sorting offices
    and 5 hubs
    76 million
    parcels
    delivered in 2023
    20%
    low-carbon deliveries
    3500
    delivery
    partners
    +5000
    pickup points in mainland France

    Why choose delivery with Colis Privé?

    If you’re a professional e-tailer, we will put our expertise to work to find the right solutions for your logistics needs!

    Convenient delivery solutions

    To customers’ homes and our network of pickup points

    Efficient delivery

    Our delivery people have access to letterboxes and private apartment blocks

    Proximity of our teams

    Dedicated support to help develop your business

    Customer
    satisfaction

    Your satisfaction is our priority

    Control
    your budget

    With our customised services

    An all-in-one service for you and your customers

    From picking up your parcel to delivery, let us take care of your customer relations.

    • dedicated contact person available Monday to Friday
    • A tracking interface to manage your shipments
    • Help with getting to grips with the management tools
    Further information

    For home delivery or delivery to a pickup point, the maximum dimensions are:

    • Length + width + height: 150 cm
    • Longest side: up to 100 cm
    • For home delivery, the maximum weight of a parcel is 30 kg
    • For delivery to pickup points, the maximum weight of a parcel is 20 kg

    As a matter of principle, COLIS PRIVE prohibits the transportation of all dangerous goods subject to ADR regulations.

    For more information, please consult the page on ADR standards here.

    Colis Privé is committed to achieving specific environmental protection goals. 

    Visit our page on our CSR commitments to find out more.

    They've placed their trust in us