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  • Follow my parcel
    • Follow my parcel
    • Reschedule my delivery
    • FAQ – I’m expecting a delivery
    • FAQ – I received a parcel
  • Business solutions
    • Our e-commerce services
    • My Colis Privé
  • Pick Up Points
    • Become a Colis Privé pick up point
    • My Colis Privé Store
    • FAQ – Pick up points
  • Delivery Service Partners
    • Become a Colis Privé Partner
    • Delivery Partner Area
  • About us
    • Who are we?
    • Working for Colis Privé
    • Our CSR commitments
    • News

Need help ?

Find the answer to your questions
  • I'm expecting a delivery
  • I received a parcel
  • I am a store / pickup point
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Need help » I am a store / pickup point

I am a store / pickup point

  • The benefits of being a pickup point

  • Requirements to become a pickup point

  • Become a Colis Privé Store pickup point

Frequently asked questions

  • My parcel is damaged on delivery, what should I do?

  • How do I track my package?

  • Do I need to be present during delivery?

  • They are asking me for additional information what should I do?

  • What time will I receive my package ?

  • My package is delayed what should I do?

  • How can I return my package ?

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    • Reschedule a delivery
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    • Become a Colis Privé Store
    • My Colis Privé Store
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    • Working for Colis Privé
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  • Parceltracking
    • Follow my parcel
    • Reschedule a delivery
    • I’m expecting a delivery
    • I received a parcel
  • Business Solutions
    • Our e-commerce solutions
    • My Colis Privé
  • Pick Up Points
    • Become a Colis Privé Store
    • My Colis Privé Store
  • Delivery Service Partners
    • Become a Delivery Partner
    • Delivery Partner Area
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    • Working for Colis Privé
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  • Terms and Conditions of Use
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  • Cookies Policy
  • ADR standards
  • © 2026 Colis Privé par CEVA Logistics