1. Definitions
1. Cookies are pieces of information deposited on an Internet user’s device by the server of the website visited. They are used by a website to send information to the Internet user’s browser and allow this browser to send information back to the originating website (for example, a session identifier or the choice of a language).
2. Only the issuer of a cookie can read or modify the information it contains.
3. There are different types of cookies:
- Session cookies that disappear as soon as you leave the website;
- Permanent cookies that remain on your device until they expire or until you delete them using your browser’s features.
4. You are informed that, during your visits to the Colis Privé website, cookies may be placed on your device.
2. What cookies do we use and for what purpose?
5. The following cookies are used on the website:
- Strictly necessary cookies: These cookies ensure the proper functioning of the Website. They become active when you register or log in to a Service. This category of cookies does not store any personal data. They also improve the functionality and customisation of the Website. These cookies are mandatory. They are placed by Colis Privé. They are stored for 13 months after they are put on the device.
| FIRST PARTY |
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| Host |
Cookie Name |
Description |
Expiry Duration |
Expiry Unit |
| colisprive.be |
OptanonAlertBoxClosed |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and, in some cases only, when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a normal lifespan of one year and contains no personal information. |
1 |
Year(s) |
| www.colisprive.be |
PHPSESSID |
PHP session cookie associated with embedded content from this domain. |
0 |
Day(s) |
| www.colisprive.be |
PHPSESSID |
PHP session cookie associated with embedded content from this domain. |
0 |
Day(s) |
| www.colisprive.be |
__r |
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0 |
Day(s) |
| colisprive.be |
OptanonConsent |
This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the website uses and whether visitors have given or withdrawn consent for the use of each category. This enables website owners to prevent cookies in each category from being set in the user’s browser when consent is not given. The cookie has a normal lifespan of one year so that returning visitors to the website will have their preferences remembered. It contains no information that can identify the website visitor. |
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Year(s) |
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| THIRD PARTY |
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| Host |
Cookie Name |
Description |
Expiry Duration |
Expiry Unit |
| formulaires-aspx.colisprive.com |
ASP.NET_SessionId |
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0 |
Days |
| colisprive.com |
ASP.NET_SessionId |
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0 |
Days |
- Performance or analytics cookies: These cookies allow statistical studies to be carried out about the Website’s traffic in order to measure and improve its performance. These cookies allow Colis Privé to know how the website is used by Internet users and to better meet their expectations. They are deposited by Google. They are stored for a period of up to 12 months after they are put on the device.
| FIRST PARTY |
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| Host |
Cookie Name |
Description |
Expiry Duration |
Expiry Unit |
| colisprive.be |
_ga |
This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 1 year, although this is customisable by website owners. |
1 |
Year(s) |
| colisprive.be |
_ga_xxxxxxxxxx |
This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 1 year, although this is customisable by website owners. |
1 |
Year(s) |
| colisprive.be |
_gid |
This cookie name is associated with Google Universal Analytics for statistical purposes.
– Type of data processed: IP addresses. To maximize the privacy of users / visitors, we use the “masking IP” feature, which imposes on the system the darkening of the last 8 digits of the IP address of the user / visitor before any type of processing is performed.
– Purpose of the cookie : to collect information, in aggregate form, on the number of users and on how they visit our site, to process statistics. |
1 |
Day(s) |
| colisprive.be |
_gat |
This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites. It expires after 10 minutes. |
0 |
Day(s) |
- Targeting and social media cookies: They allow video content to be broadcast on the website or access videos on other websites, such as YouTube. They are stored for a period of up to 6 months after they are put on the device.
| THIRD PARTY |
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Cookie Name |
Description |
Expiry Duration |
Expiry Unit |
| youtube.com |
YSC |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
0 |
Day(s) |
| youtube.com |
VISITOR_INFO1_LIVE |
This cookie is used as a unique identifier to track viewing of videos |
6 |
Month(s) |
| www.youtube.com |
TESTCOOKIESENABLED |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
0 |
Day(s) |
| youtube.com |
VISITOR_PRIVACY_METADATA |
YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. |
5 |
Month(s) |
3. Consent
6. During your first visit to our website, you are offered the option to accept or refuse the use of certain cookies.
7. If you do not wish cookies to be installed or read on your device, a refusal cookie will be deposited to allow Colis Privé to record the information that you have objected to concerning the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.
8. Likewise, when you accept the use of cookies, a consent cookie is deposited.
9. Consent or refusal cookies must remain on your device. You can change your preferences at any time as indicated in the following section ‘Managing cookies’.
4. Managing cookies
10. You have several options for deleting and managing cookies and other trackers.
4.1 Browser settings
11. While most browsers are set by default to accept cookies, you have the option, if you wish, to choose to accept all cookies, to reject them systematically or to choose which ones you accept according to their issuer. You can also regularly delete cookies from your device via your browser.
12. However, remember to set the browsers on all your devices (tablets, smartphones, computers, etc.).
13. For managing cookies and your choices, the configuration of each browser is different. It is described in your browser’s help menu, which allows you to modify your cookie preferences. For example:
- for Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies;
- for Safari™: https://support.apple.com/en-gb/safari;
- for Chrome™: https://support.google.com/chrome/answer/95647?hl=en-GB&hlrm=en&sjid=13718671894368889321-EU;
- for Firefox™: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox;
- for Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.
14. However, please note that by setting your browser to refuse cookies, certain features, pages, or areas of the website will not be accessible, for which we cannot be held responsible.
4.2 Publisher opposition modules
15.You can choose to disable certain third-party cookies by going directly to the issuer’s page. Therefore:
- to disable Google Analytics cookies, go to https://tools.google.com/dlpage/gaoptout?hl=en-GB
4.3 Cookie management module
16. This module allows you to choose which cookies you want to accept and which ones you want to refuse on this Website.
17. At any time, by clicking on the green cookie that appears at the bottom left of your browsing window, you can access the module and modify your preferences.
5. Colis Privé’s commitments regarding cookies
18. Colis Privé is committed to protecting your privacy and respecting these two principles:
- cookies do not under any circumstances reveal your address, your date of birth or your telephone number.
- Colis Privé will not provide any personal information to advertisers or third-party sites that display our ads based on your interests. If your device is used by more than one person or if it has more than one browsing software, the content displayed to other users may correspond to your preferences.
6. Personal data protection
19. In the context of the use of cookies as described in this document, Colis Privé, as the data controller, may process your personal data.
20. The data collected are essential to achieve the objectives pursued by each cookie. They are only intended for the authorised services of Colis Privé and/or the company issuing third-party cookies.
21. Personal data collected via cookies are never kept for longer than necessary to achieve the purpose of the cookie, which is a maximum period of 13 months.
22. In accordance with the provisions of the General Data Protection Regulation, individuals have the right to query, access, rectify, erase, object for legitimate reasons, restrict processing and have the right to portability of all data.
23. You have the right to define specific post-mortem instructions regarding the retention, erasure and communication of your personal data.
24. Requests regarding the exercise of your rights are to be sent by email to
donnees-personnelles@colisprive.com or by mail to the following address:
DPO
Colis Privé
4 Quai d’Arenc
13002 Marseille
providing proof of your identity by any means, including by providing a copy of your identity card.
25. You also have the right to lodge a complaint
Data Protection Authority
Drukpersstraat 36 rue de la Presse, 1000 Brussels
+32 (0)2 274 48 00
+32 (0)2 274 48 35
contact@apd-gba.be
CNPD in the Grand Duchy of Luxembourg (15, Boulevard du Jazz L-4370 Belvaux)
- For further information, please refer to the Personal Data Protection Policy.
Effective date: 02 August 2024.
