Colis Privé offers flexible and fast home delivery services designed to meet the expectations of recipients in Belgium and Luxembourg. Our goal is to provide you with a reliable and convenient parcel delivery experience, tailored to your schedule and your personal constraints.
Delivery times in Belgium & Luxembourg
Home deliveries are made:
- From Monday to Saturday
- Between noon and 10 pm
This afternoon and evening slot has been specially designed to suit your availability and timetable. It makes receiving parcels easier whether it’s orders, shipments or products delivered to the address you provided. Thanks to this wider time window, home delivery becomes more flexible and convenient, allowing you to receive your parcels without hassle.
This setup optimises delivery by maximising the chances of handing your parcel directly to you avoiding missed attempts or unexpected drops at a pick-up point ensuring a more reliable home delivery and greater customer satisfaction.
If you are not at home during delivery
If you are not in when the courier comes by, several options may be offered depending on what your sender or webshop selected:
- The parcel may be given to a neighbour or dropped at a partner pick-up point (shop, collection point or locker), according to the options chosen by the sender.
- A missed-delivery notice may be left in your letterbox or sent by email.
- A new delivery can be scheduled, but only if offered by your sender.
Note: This new delivery date, whether at home, in a relay or with a third party, is only available by appointment and is not triggered automatically.