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Follow my parcel
Follow my parcel
Reschedule my delivery
FAQ – I’m expecting a delivery
FAQ – I received a parcel
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My Colis Privé
Pick Up Points
Become a Colis Privé pick up point
Find a pickup point
My Colis Privé Store
FAQ – Pick up points
Delivery Service Partners
Become a Colis Privé Partner
Delivery Partner Area
About us
Who are we?
Working for Colis Privé
Our CSR commitments
News
Follow my parcel
Follow my parcel
Reschedule my delivery
FAQ – I’m expecting a delivery
FAQ – I received a parcel
Business solutions
Our e-commerce services
My Colis Privé
Pick Up Points
Become a Colis Privé pick up point
Find a pickup point
My Colis Privé Store
FAQ – Pick up points
Delivery Service Partners
Become a Colis Privé Partner
Delivery Partner Area
About us
Who are we?
Working for Colis Privé
Our CSR commitments
News
Need help ?
Find the answer to your questions
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I'm expecting a delivery
I received a parcel
I am a store / pickup point
I am a webshop / logistician
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I am a store / pickup point
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Requirements to become a pickup point
Requirements to become a pickup point
Are there any size or volume limitations for packages accepted at relay points?
What criteria are taken into account when choosing relay locations?
Frequently asked questions
My parcel is damaged on delivery, what should I do?
How do I track my package?
What time will I receive my package ?
My package is delayed what should I do?
Do I need to be present during delivery?
How can I return my package ?
They are asking me for additional information what should I do?
