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Are there any size or volume limitations for packages accepted at relay points?

Whether you are a retailer or an individual, you may be wondering: are all parcel sizes accepted at pickup points?

To ensure a smooth, fast, and cost-effective parcel delivery service, the Colis Privé pickup point network follows strict rules regarding the size, weight, and dimensions of parcels. Here’s what you need to know before sending a parcel to a pickup point.

A simplified but regulated delivery service
At Colis Privé, pickup point delivery relies on a dense network of partner stores, allowing each recipient to easily collect their parcel from a nearby pickup point.

However, for the service to work efficiently, parcels must comply with standard size requirements, both for sending businesses and individuals.

Weight limit for parcels at pickup points
Each parcel entrusted to Colis Privé for pickup point delivery must not exceed a maximum weight of 20 kg. Delivery pricing varies according to the parcel weight, divided into four categories:

  • Size S: up to 1 kg

  • Size M: 1 to 4 kg

  • Size L: 4 to 10 kg

  • Size XL: 10 to 20 kg maximum

Parcels over 20 kg cannot be delivered via pickup points.

Parcel dimension limits
To be accepted at a Colis Privé pickup point, a parcel must also respect maximum dimensions:

  • The sum of the dimensions (length + width + height) must not exceed 150 cm

  • Maximum length (the longest side of the parcel) is limited to 100 cm

These limits are essential to ensure proper parcel management at pickup points while providing a fast and efficient service for customers.

Why these weight and size limits are important
By following these weight and dimension rules, you benefit from:

  • Optimized delivery pricing for your parcels

  • Delivery times respected for your customers

  • Simplified collection for the recipient at the pickup point

These restrictions also make it easier to manage storage space and handle parcels at partner stores.

In summary, for Colis Privé pickup point delivery:

  • The parcel must weigh no more than 20 kg

  • The sum of dimensions (length + width + height) must not exceed 150 cm

  • The parcel length must not exceed 100 cm

Also read:
Are pickup points available in all regions or only in major cities?

Frequently asked questions

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